Last Updated: 4/26/2024

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1. Introduction: Smart Ledger Bookkeeping respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are:

• Purpose of this Privacy Policy: This privacy policy aims to give you information on how Smart Ledger Bookkeeping collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our service.

• Controller: Smart Ledger Bookkeeping is the controller and responsible for your personal data (collectively referred to as "company", "we", "us", or "our" in this privacy policy).

3. The Data We Collect About You: Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

4. Methods of Data Collection

At Smart Ledger Bookkeeping, we employ a variety of methods to collect data, ensuring that we provide you with the highest level of service. The data we gather can be categorized as follows:

• Direct interactions: You may provide us with your identity, contact, and financial information by filling in forms or by corresponding with us via our website, email, phone, or otherwise. This includes personal data you provide when you:

  • Sign up for our services;

  • Request marketing to be sent to you;

  • Give us feedback or contact us.

• Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:

  • Analytics providers such as Google based outside the EU;

  • Contact, financial, and transaction data from providers of technical, payment, and delivery services.

By providing us with your data, you warrant to us that you are over 13 years of age. Smart Ledger Bookkeeping is committed to keeping your provided information confidential and stored securely, in accordance with our internal policies and procedures.

5. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.

• To process and deliver our services including:

  • Manage payments, fees, and charges.

  • Collect and recover money owed to us.

• To manage our relationship with you which will include:

  • Notifying you about changes to our terms or privacy policy.

  • Asking you to leave a review or take a survey.

6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

9. Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will NEVER share your personal data with any company outside the Smart Ledger Bookkeeping, LLC.

10. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

• Full name of legal entity: Smart Ledger Bookkeeping

• Email address: melonieychapman@smartledgerbk.com

• Postal address: 4607 Plantain Ave, Middleburg FL 32068

• Telephone number: 904-872-2366

11. Changes to the Privacy Policy

• We may update our privacy policy from time to time to reflect changes in our practices, service offerings, or legal or regulatory requirements. Whenever we make significant changes to this policy, we will post a notice on our website and, where appropriate, notify you via email. We encourage you to review this privacy policy periodically to be informed of how we are protecting your information.

• This policy was last updated on 4/26/2024.

• By continuing to use our services after these changes are made, you are agreeing to be bound by the revised policy.